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Iowa IA USA

Jobs, Career, Vacancies and Employment Opportunities in Iowa-IA USA (United States of America).



 Responsibilities include, but are not limited to, supporting the assigned Team Leader (s) by performing leadership support tasks. Acts as a side-by-side coach and subject matter expert assisting representatives with content and process questions. The Assistant Team Leader is considered a supervisor in training, and as such is accountable for developing personal leadership skills, as well as team KPI attainment.
Responsible for hiring, training, retaining and developing all human capital for their respective team. Responsible to lead the effective and profitable results for their team. Administers company policies, best practices and standard operating procedures to facilitate performance that exceeds client expectations. Provides the thought leadership and innovation necessary for continuous improvement while ensuring a positive work environment. Active role model demonstrating pride and ownership as a leader of the organization.
Education: Bachelor's degree required. Concentration in Computer Science or related field preferred.

Experience: 6-10 years of software development, business analysis, infrastructure and/or call center is preferred. 2-4 years' experience in a technical lead or supervisory capacity required.

Skills, Knowledge and Abilities: Excellent analytical/problem solving, communication, project management, organization and leadership skills required. Strong presentation skills with the ability to speak before internal and external groups. Ability to multi-task and adapt to change. Skills in process or object modeling, analysis and planning, business value analysis, business process design all preferred.

Your U.S. citizenship must be verified prior to entrance on duty. Seeking a full-time, permanent technician to provide support with research involving mammary gland physiology, cell biology, ..

Vacancy Ann.#:  ARS-X7W-0293
Who May Apply:  Public
Pay Plan:  GS-0404-05/09
Appointment Term:  Permanent
Job Status:  Full-Time
Opening Date:  8/22/2007
Salary:  From 28,862.00 to 56,849.00 USD per year
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